I understand that life happens! Sometimes things don’t work out the way we want them, accidents happen, emergencies can occur, and we don’t always have a choice in the matter. I am very flexible with scheduling and if you have a problem, I am always happy to work with you and find a solution.
How to Reschedule or Cancel your Wedding
When you book your wedding through my Calendly system, you can click the links on your calendar invitation or in your confirmation email that say Cancel or Reschedule. You may choose a new time and date for your wedding or simply cancel if needed. I do not charge for rescheduling or cancellations done with more than two hours notice.
Please note: Although I am very accommodating with schedules, I do request that you please notify me via email about any change to the wedding at least two hours before the scheduled start time. In order for a refund to be processed, a cancellation MUST be requested before the two hour window unless there are extreme circumstances.
FOR CREDIT CARD TRANSACTIONS ONLY: The payment card processor (Stripe) does NOT refund their processing fees. This amount will be deducted from your original payment in case of refund. Normally this is between $5-7 USD but can be more based on international currency exchanges at the time of the transaction. This is ONLY for card transactions and not Paypal transactions.